By Scott Sargent No matter the size of an organization, with the speed of information today, small problems or misunderstandings can quickly go from a few drops of lost productivity to become a costly flood. A good communications leader can have a positive effect on areas such as culture, productivity and ultimately, the success of… Read more

By Scott Hughes, Vice President, Insight and Planning, Critical Mass, and Scott Radford, Associate Dean, Teaching and Learning, Haskayne School of Business It seems as if nearly every consumer brand has a social media presence – some more successful than others. Some of the most successful examples are when brands are playful, fun, and reflect… Read more